1. We use our phones so much it has become unconscious. What about a phone case that brings our attention to how and when we use it?

2. The ergonomic designs are meant to act as a grip to better hold your phone. Not all grips are suitable for everyone. It really depends on your body, phone size, hand size and preferences!

3.The standing features of all Hikawa phone case designs make everyday tasks easier. Cooking, reading, watching a show or clip, now your phone can stand at 3 different angles.

4. It looks great on a table or desk, and you will never lose it.

5. That said, its not for everyone.

5. Lastly, We use our phones more than any other object that has ever existed. Bottom line, we need more design diversity to support the infinite ways that we use our phones.

Do you have one pair of shoes you use for every activity? No I didn’t think so. We need more phone case designs for our hands.

We have a few different kinds of phone cases on our site.

We made a You Tube video that explains some of the differences between all of our phone cases.

1) Handmade to Order

2) Ready to ship

3) Warehouse / Sale

4) Archive

Watch our You Tube Video Here that explains the differences in our phone cases

The most compatible screen protectors we've found for Hikawa phone cases are "HYDROGEL" ultra-thin film screen protectors. Plus, these screen protectors don't crack or chip around the corners!

Our 3D designs and silicone material, need to wrap around the screen in order to stay on your phone properly. Therefore, some thicker and tempered glass protectors are not compatible.

Here are some links to screen protection you can add to your phone along with your Hikawa Case:

1. Hydrogel ultra thin screen protector. We like this brand because they are super easy to apply and don't crack at the edges or bubble up. We highly recommend this brand > Buy Hydrogel Screen Protector on Amazon here

2. Liquid Glass Screen Protector. Our cases are super protective, but if you want a little extra protection, people love this liquid screen protection that easily goes on your screen to add protection and again, you never need to worry about your screen protector breaking > Buy Liquid Screen Protector on Amazon here

Please visit our iPhone Sizing Guide Here

Some iPhone models are compatible with other phone models, please see the guide to make sure you are ordering the right size case for your phone.

We are a VERY small tiny business. When you order the wrong case, of course we will make it right and send you the right size, but it might take a bit longer than a larger company. So please, check your size before you order! :)

Please email info@baileyhikawa.com for custom phone case order inquiries.

You may choose your color along with what goes in your case.

Please keep in mind that not all objects will work so we will need to email you to dicuss your dream phone case before we can proceed.

Everybody

Yes we do! At checkout, you will have the option to choose your international shipping carrier and speed. If you don't see your location, please write us at info[@]baileyhikawa.com

Every product has a different shipping timeline. Please read the product description on the product page for specific a shipping timeline.

Ready to ship phone cases: ship in 1-5 business days

Made to order phone cases: ship in 1-4 weeks

Ready to Ship Accessories: Ship in 1 - 5 business days

Thank you for your patience and supporting slow and handmade objects.

We want you to love your purchase and we are a very small handmade business.

Small Batch Phone case returns: We’re happy to offer U.S. returns on full priced small batch phone cases purchased online, in unused and original packaging condition, within 7 days of received purchase for a full refund on the original payment method or store credit or exchange. We send you a return slip and charge $5 for return shipping, subtracted from the cost of your return.

To start an exchange or return please email info@baileyhikawa.com with your order number in the subject of the email.

Made-to-order phone cases are final sale and are not exchangable or returnable. HOWEVER, if your case is defective or does not work, we replace it right away for no extra cost. Our handmade cases are covered under our 1 year guarantee.

All sale items are final sale and may not be returned or exchanged.

To start a return email info@baileyhikawa.com

We are not responsible for lost or stolen packages. Once the carrier takes possession of the package, we cannot guarantee delivery or delivery times. We will do our best to support you in tracking the package down.

Reach out directly to the shipping company. Sometimes carriers will prematurely mark shipments as “delivered”, so please wait 24 hrs, as your package may arrive, we've seen this happen many times.

If your package is lost and taking much longer than it should:

File a Domestic lost package with USPS here

File an International Claim with USPS here

File a claim with UPS here

If you are unable to solve the issue within 48 hrs of contacting the shipping company, please email info[@]baileyhikawa.com.

Phone cases: All our cases come with a 1 year limited product warranty. Phone cases can take a beating, but we strive to offer you a quality sturdy and strong product. This warranty covers Hikawa phone cases only.

The warranty covers:

-Phone case discoloring within a year of use.

-Phone case ripping or tearing within a year of use

-Phone case changing shape within year of use.

-Phone case getting dirty or stained in a way that cannot be cleaned within a year of use.

Warranty only covers the same iPhone size and cannot be used for any other size.

This warranty does not include Accessories. Please email info[@]baileyhikawa.com for more info if you are unsure if your phone case is under warranty. Please send pictures so we can make sure to see your case condition and get you a replacement right away.

Toilet Seat Warranty: Your toilet seat should last you a lifetime. In fact, you should be able to hand it down to your grandchildren. Please write us if you ever have issues and we will do whatever we can to ensure your Hikawa toilet seat is a forever family heirloom.

Hikawa goods are handmade in small batches and may have slight inconsistencies or irregularities. 

We restock toilet seats in very small batches and release them via our newsletters.