Los Angeles, CA · Full-Time, In-Studio, 90031

We're looking for a Studio Operations Manager to be the operational backbone of the studio — someone who thrives on systems, spreadsheets, and keeping people and projects moving, so our founder can stay focused on design and creative direction. You'll be the person who knows where everything stands: inventory, orders, budgets, schedules, and people.

This is not an assistant role. This is a hands-on leadership role for someone who loves systems, structure, and making things work better over time.

If you enjoy clear and kind communication, implementing order, improving workflows, and taking responsibility for outcomes, there is so much potential for growth, expansion and ownership of workflows at our studio. 

Looking for someone with a go getter attitude and genuinely excited about implementing sustainable systems that help the business thrive and the founder be focused on creative work.

2+ years in studio management, operations, inventory management, office management, or a similar role — ideally in a small creative business, design studio, or maker environment.

• Experience with inventory tracking and spreadsheets
• Comfort managing people and enforcing workflows
• Excellent communication and interpersonal skills
• Strong independent problem-solving skills
• Excellent with spreadsheets (Google Sheets/Excel whatever you prefer) — comfortable building and maintaining tracking systems from scratch
• Design, document, and improve workflows for efficiency
• Create and update SOPs for production, safety, and quality control
• Identify problems early and fix them without being asked
• Protecting the Founder's Time: Own and handle operational decisions independently so creative time stays protected for design work.
• Calm, firm, and clear communication when enforcing standards
• Experienced in studio, warehouse, production, or product-based operations a PLUS

• Studio Management : People, systems, materials, inventory.
• Inventory Management
• Customer Experience
• Shipping and Fulfillment
• Managing 3rd party Apps and Shopify
• Team communication across studio
• Working with the founder to create a solid foundation for Hikawa Studio growth

You are:

• Highly organized and systems-minded individual
• An experienced, clear, efficient, kind communicator
• Have excellent writing skills
• Have excellent interpersonal skills / small studio tight knit group
• Comfortable making decisions independently
• Calm, firm, and clear when enforcing standards and SOPs
• Experienced in studio, warehouse, production, or product-based operations
• Someone who takes pride in smooth operations and clean systems
• Someone who is deeply excited about owning systems within a small growing business
• Someone who cares about the customer experience
• You enjoy being accountable.
• You like when things work efficiently
• You enjoy creative problem solving!!

• The studio runs smoothly without daily founder involvement
• Inventory, schedules, and workflows are up to date
• Problems are solved before they become emergencies
• Systems improve continuously over time
• Onboarding more studio assistants and enjoying expanding the business with care, joy and efficiency
• The entire Hikawa team is in constant communication with one another
• We are growing and you are a big part of that growth

Compensation, benefits and details discussed during interviews and based on experience.

Please only email work@baileyhikawa.com

• Use "Hikawa Studio Operations Manager" as subject of the email application
• A very short introduction
• Your resume attached
• A very brief example of a system, workflow, or operation you’ve designed or improved that has given you satisfaction or joy.
• Please complete this sentence somewhere in your email: "My work superpower is _____________."